Free Kindle Changing The Conversation: The 17 Principles Of Conflict Resolution ebooks Download
The seventeen key principles for transforming conflict—in a beautiful package from the creator of The 48 Laws of PowerFrom Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power, The 33 Strategies of War, and The Art of Seduction, comes this invaluable manual that teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts. Sure to claim its place next to Getting to Yes, this guide will be a go-to resource for resolving conflicts.
Paperback: 272 pages
Publisher: Penguin Books; Reprint edition (January 27, 2015)
Language: English
ISBN-10: 0143126865
ISBN-13: 978-0143126867
Product Dimensions: 7.4 x 0.6 x 9.1 inches
Shipping Weight: 1.3 pounds (View shipping rates and policies)
Average Customer Review: 3.9 out of 5 stars See all reviews (20 customer reviews)
Best Sellers Rank: #195,310 in Books (See Top 100 in Books) #61 in Books > Business & Money > Human Resources > Conflict Resolution & Mediation #202 in Books > Business & Money > Management & Leadership > Negotiating #1140 in Books > Business & Money > Business Culture > Motivation & Self-Improvement
Everyone has conflict in their lives, whether it is with a significant other, children, co-workers, strangers or supervisors. Changing The Conversation explains how we might work through conflicts more effectively by changing the ways we communicate in them. The first instinct is to state one's position, then concentrate on counter-arguments to points put forward by the other person. However if one can listen and understand the focus of the disagreement, odds of a resolution that is satisfactory to each party are increased. The book is organized around seventeen principles of conflict resolution. These seventeen principles are grouped into three main areas. The first, Facilitate Listening And Speaking deals with areas like resisting the urge to attack, defining what is important to each party in the disagreement, acknowledging emotions, making fact-based observations rather than evaluations and testing the assumptions you've made by listening. The second, Change The Conversation, focuses on areas such as figuring out what's happening rather than focusing on fault, being curious, and stopping if you are making things worse. The third, Look For Ways Forward, talks about assuming undiscovered options exist, being explicit about agreements and planning for future conflict. The text is laid out in concise words, giving examples of how a principle might play out. For example, under the Acknowledge Emotions, one scenario is acknowledging the other party's emotions. The unhelpful way to express this might be: "What are you acting all upset about? What did I do wrong now?" while a better way might be: "You seem frustrated. Is it because you were expecting me to do something differently?
Changing the Conversation: The 17 Principles of Conflict Resolution Management: Take Charge of Your Team: Communication, Leadership, Coaching and Conflict Resolution (Team Management, Conflict Management, Team Building, ... Team Motivation, Employee E) Conversation: A Comprehensive Tool For Mastering Small Talk, Building Trust and Forging Relationships (Conversation Tactics, Conversation Starters, Crucial conversations) Everything Is Workable: A Zen Approach to Conflict Resolution The Complete Guide to Conflict Resolution in the Workplace The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home Conflict Resolution at Work For Dummies The Conflict Resolution Training Program: Participant's Workbook Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment (Perfect Phrases Series) Hans Ulrich Obrist & Marina Abramovic: The Conversation Series: Volume 23 (Conversation (Verlag Der Buchhandlung)) Starting Point Conversation Guide Revised Edition: A Conversation About Faith A Faith for the Future: Church's Teachings for a Changing World: Volume 3 (Church Teachings for Changing the World) As a Man Thinketh (Life-Changing Classics Ser) (Life-Changing Pamphlet) Changing Bodies, Changing Lives: Expanded Third Edition: A Book for Teens on Sex and Relationships Changing Poverty, Changing Policies (Institute for Research on Poverty Series on Poverty and Public Policy) Changing Poverty, Changing Policies Little Book of Conflict Transformation: Clear Articulation Of The Guiding Principles By A Pioneer In The Field (The Little Books of Justice and Peacebuilding Series) Modern Modular: The Prefab Houses of Resolution: 4 Architecture Constructive Conflicts: From Escalation to Resolution High Resolution X-Ray Diffractometry And Topography
