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How To Resolve Bullying In The Workplace: Stepping Out Of The Circle Of Blame To Create An Effective Outcome For All
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Bullying in the workplace is an increasingly present phenomenon within relationships at work. However, the need to prove that bullying has occurred before action can be taken is an immediate obstacle to moving forward in difficult workplace relationships. The ambiguity and subjectivity associated with the concept of bullying becomes an obstacle to creating more effective responses to their situation for all involved in difficult workplace relationships. Those who feel bullied, those who are accused of bullying and those who manage such situations can be distracted from attempts to resolve the situation by the subjectivity and confusion associated with the need for 'proof'. As a result a circle of blame will often arise that leaves all involved dissatisfied with the outcome - if a clear outcome is even possible. This book recounts the experiences of the author, who works as a mediator and conflict coach, in which he has seen work colleagues involved in bullying allegations find ways of resolving their difficulties through a focus on discussing the detail of the behaviours involved in the situation rather than simply focus on proving bullying has or has not occurred. The 'one size fits all' concept of bullying is usually inadequate as a description of the experiences of those involved in broken working relationships and the accusations and counter-accusations tend to maintain the broken relationship rather than mend it. The book gives examples of dialogues that can occur, distilled from real-life discussions, that focus on creating more effective working relationships instead of allocation of blame, seeking retribution and retaliation. The hypocrisy and ultimate ineffectiveness of traditional approaches to allegations of bullying is addressed from the start and the combative and retaliatory language associated with most literature about the topic is highlighted as an indication of how the phenomenon of bullying is self-perpetuating when it is responded to and discussed in this way.

File Size: 1332 KB

Print Length: 48 pages

Simultaneous Device Usage: Unlimited

Publisher: CAOS Conflict Management (July 21, 2014)

Publication Date: July 21, 2014

Sold by:  Digital Services LLC

Language: English

ASIN: B00M0MP0YC

Text-to-Speech: Enabled

X-Ray: Not Enabled

Word Wise: Enabled

Lending: Not Enabled

Enhanced Typesetting: Enabled

Best Sellers Rank: #968,028 Paid in Kindle Store (See Top 100 Paid in Kindle Store) #304 in Books > Business & Money > Human Resources > Conflict Resolution & Mediation #1626 in Kindle Store > Kindle eBooks > Business & Money > Industries > Human Resources & Personnel Management #3218 in Kindle Store > Kindle Short Reads > 90 minutes (44-64 pages) > Business & Money

Alan Sharland has written a vital book on bullying. His approach is the way forward. Instead of focusing on 'proving it', which takes us in the direction of investigations and hearings that go no where and only serve to exacerbate an already sensitive situation, he shows the way forward through direct communication and a focus on the behavior that is of concern. At times the support of an internal workplace mediator will help.

How we talk and relate to each other is important everywhere we are, Alan uses the workplace as an example. When we do what Alan suggests in this book, life is much more enjoyable. Thank you for writing it....

I'm not sure this is realistic....Once it starts, it is almost impossible, no matter what one does, to stop it, much less turn it around.

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