Hardcover: 288 pages
Publisher: McGraw-Hill Education; 1 edition (October 17, 2012)
Language: English
ISBN-10: 0071778624
ISBN-13: 978-0071778626
Product Dimensions: 6.3 x 1.1 x 9.3 inches
Shipping Weight: 1.2 pounds (View shipping rates and policies)
Average Customer Review: 4.0 out of 5 stars See all reviews (8 customer reviews)
Best Sellers Rank: #292,845 in Books (See Top 100 in Books) #71 in Books > Business & Money > Human Resources > Knowledge Capital #341 in Books > Business & Money > Marketing & Sales > Consumer Behavior #2085 in Books > Business & Money > Marketing & Sales > Marketing
Those of us who have read Peter Drucker on management spend our lives wishing every manager would read him and apply the wisdom, so this is book starts off with a great pedigree. But Drucker was far more than mere management. Sprinkled throughout were huge object lessons for marketing as well. This book pulls together the best of the marketing advice in one compact package. Peter Drucker used to say that management gurus come and go, and as soon as he died, he would be forgotten like all the rest. It is Bill Cohen's mission that this not be so, and that the work of Peter Drucker must help influence managers and entrepreneurs of all stripes for all time. Thank goodness for Bill Cohen.The simple, direct style of Peter Drucker is replicated in this book. We get the message and we get examples. It doesn't bother Bill Cohen that he repeats himself again and again; the message must be imprinted, and the reader must not be diverted to some previous page for a reference or story. It's an example of Peter Drucker's influence.The essence of it all is that marketing is the entire enterprise as seen by the customer. As such, marketing is not only not Sales, it can be and often is in actual conflict with Sales. Sales is focused on selling, to the exclusion of all else. Marketing carries responsibility for customer service, brand, reputation, labor relations, shareholders - basically everything everyone thinks they know about the product and the company.This is how I've always looked at business in my career in marketing, and it was often frustrating because of the traditionalists who would not hear of such heresy.
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