Paperback: 385 pages
Publisher: Hewitt Associates; 1st edition (July 30, 2009)
Language: English
ISBN-10: 0615289444
ISBN-13: 978-0615289441
Product Dimensions: 6 x 1 x 9 inches
Shipping Weight: 1.4 pounds (View shipping rates and policies)
Average Customer Review: 4.9 out of 5 stars See all reviews (13 customer reviews)
Best Sellers Rank: #1,116,813 in Books (See Top 100 in Books) #591 in Books > Business & Money > Small Business & Entrepreneurship > Consulting
Andrés Tapia has a compelling vision. Tapia believes demographic changes and the complex set of problems facing humankind will force the integration of knowledge from the silos that much knowledge resides in today. As an example, Tapia points to the field of behavioral economics that integrates knowledge from the fields of psychology and economics. As part of this trend, Tapia argues that the physical and social separation of people based on their differences will also move toward integration. He describes this vision as Diversity 2.0.Tapia is Hewitt Associates' chief diversity officer and the author of The Inclusion Paradox: The Obama Era and the Transformation of Global Diversity. Tapia sees diversity as a broader term that includes such differences as ethnicity, male/female, religious background, temperament, thinking styles, etc. Tapia asserts that Diversity 1.0 has been about the mix of people. It's defensive and programmatic in nature (e.g., affinity groups, diversity recruiting, diversity fairs, mentoring and diversity learning). Tapia believes as organizations evolve, they will develop an offensive mindset that embraces diversity and inclusion. Diversity 2.0 is about making the mix of people effectively work in a way that benefits the organization. By doing so, organizations will also better understand their diverse clients.Diversity officers, whom Tapia views as cultural anthropologists, will guide the move to Diversity 2.0. Through training, co-learning, consulting and storytelling (e.g. how cross-cultural competency helped close deal X or improved organizational task Y), a chief diversity officer builds individual and organizational cross-cultural competency.
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