Hardcover: 240 pages
Publisher: Greenleaf Book Group Press (October 4, 2011)
Language: English
ISBN-10: 1608322025
ISBN-13: 978-1608322022
Product Dimensions: 6.2 x 1.4 x 8.9 inches
Shipping Weight: 1.1 pounds (View shipping rates and policies)
Average Customer Review: 4.5 out of 5 stars See all reviews (10 customer reviews)
Best Sellers Rank: #548,815 in Books (See Top 100 in Books) #34 in Books > Business & Money > Small Business & Entrepreneurship > Franchises
As the owner of a small business, I am looking further down the road to see if franchising might be a viable alternative. Franchising was initially attractive because I thought it was a way to profit off your initial idea and goodwill, while leaving the daily operations to a franchisor. I discovered a lot by reading this book which turned me off from wanting to be a franchisor. First, a franchisee really seems more like business partner, and that is something I'd like to avoid. I gleaned this from Shelly's description of the pains that must be taken not to aggravate franchisees. I wish there were more time dedicated to the pros and cons of going company-owned vs. franchising. One thing that is clear is that a franchisee is much harder to terminate than a GM or manager, and I personally would like to be able to easily remove someone who was badly running one of my stores.Another thing I didn't like about the franchise model is that it seems like you really become a seller of businesses instead of your goods or services. I really like to stay at the grassroots level and interface with customers and employees, not be in a corporate office all day looking at ROIs, etc. Shelly's book helped me realize this.The book is nuts and bolts in nature, and there are plenty of examples from her franchise system, BrightStar. All in all, I'm glad I read it, even if it made me realize I DON'T want to be a franchisor.
Anyone considering franchising their business (or has recently franchised their business) should read this book. I am the Founder of the International Franchise Professionals Group and we ship this book to all new franchisors. I highly recommend it. - Don Daszkowski
Anyone who knows Shelly for any extended period of time, knows her tenacity, fortitude, and vision. She is a fact-based, analytical decision-maker who marks her trails with data and market intelligence. She documented her successes well and her history is detailed in this work. Any business owner with a strong, franchiseable business model should read this book to understand what it takes to win in franchising.
Great book! Was given this book at a conference. Read it over a weekend. Will be working through the lessons and metrics for some time to come. Excellent planning and development ideas to get you where you want to go. Immediately upon completion purchased two more for some of my staff to help me implement these ideas. Highly recommend for anyone looking to get into franchising or simply trying to structure their business for growth.
I wish this book was on the market when we started our brand. We have a passion for what we do but I think some of the pitfalls maybe would have been avoided if I was able to think about some of the topics in the book beforehand. It is a must read for anyone on our corporate team.
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