Paperback: 304 pages
Publisher: PublicAffairs; Reprint edition (March 24, 2015)
Language: English
ISBN-10: 1610393821
ISBN-13: 978-1610393829
Product Dimensions: 5.4 x 0.9 x 8.2 inches
Shipping Weight: 10.6 ounces (View shipping rates and policies)
Average Customer Review: 3.9 out of 5 stars See all reviews (87 customer reviews)
Best Sellers Rank: #114,328 in Books (See Top 100 in Books) #26 in Books > Business & Money > Human Resources > Knowledge Capital #133 in Books > Medical Books > Psychology > Applied Psychology #146 in Books > Health, Fitness & Dieting > Psychology & Counseling > Creativity & Genius
Long ago, I realized that the true value of most (if not all) breakthrough insights is best determined by the nature and extent of the disruptive impact they have on the given status quo.Here is a three-part challenge:1. How to create an environment within which insights are most likely to occur?2. How to recognize and then grasp them?3. How to nourish their development and, if necessary, defend them while in that process?These are among the questions to which Gary Klein responds and he does so with a series of brilliant insights of his own.In 2005, he learned about a movement called "positive psychology," started by a psychotherapist - Martin Seligman - who was determined to add "meaning and pleasure to the lives of his clients" by emphasizing the positive dimension of their experience. "I felt that the concept of positive psychology applied to decision making as well," Klein notes, and suggests that to improve performance - increase the quality of decisions - "we need two things. The down arrow is what we have to reduce, errors. The up arrow is what we have to increase, insights. Performance depends on doing both of these things."Klein focuses on 120 "cases" that demonstrate one or (in most instances) several of five strategies: Connections (dots, yes, but also similarities, causal relationships, and interdependence); Coincidences (clues to possible patterns of evidence and verification); Curiosities (initially, inexplicable phenomena that require closer attention); Contradictions (initially viewed as absurdities but then...); and Creative Desperation (unexpectedly resolving a problem that seems unsolvable).
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