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Everybody Matters: The Extraordinary Power Of Caring For Your People Like Family
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“Bob Chapman, CEO of the $1.7 billion manufacturing company Barry-Wehmiller, is on a mission to change the way businesses treat their employees.” – Inc. MagazineStarting in 1997, Bob Chapman and Barry-Wehmiller have pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions, to be moved around, "managed" with carrots and sticks, or discarded at will. Instead, Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That’s not a cliché on a mission statement; it’s the bedrock of the company’s success.During tough times a family pulls together, makes sacrifices together, and endures short-term pain together. If a parent loses his or her job, a family doesn’t lay off one of the kids. That’s the approach Barry-Wehmiller took when the Great Recession caused revenue to plunge for more than a year. Instead of mass layoffs, they found creative and caring ways to cut costs, such as asking team members to take a month of unpaid leave. As a result, Barry-Wehmiller emerged from the downturn with higher employee morale than ever before. It’s natural to be skeptical when you first hear about this approach. Every time Barry-Wehmiller acquires a company that relied on traditional management practices, the new team members are skeptical too. But they soon learn what it’s like to work at an exceptional workplace where the goal is for everyone to feel trusted and cared for—and where it’s expected that they will justify that trust by caring for each other and putting the common good first. Chapman and coauthor Raj Sisodia show how any organization can reject the traumatic consequences of rolling layoffs, dehumanizing rules, and hypercompetitive cultures. Once you stop treating people like functions or costs, disengaged workers begin to share their gifts and talents toward a shared future. Uninspired workers stop feeling that their jobs have no meaning. Frustrated workers stop taking their bad days out on their spouses and kids. And everyone stops counting the minutes until it’s time to go home. This book chronicles Chapman’s journey to find his true calling, going behind the scenes as his team tackles real-world challenges with caring, empathy, and inspiration. It also provides clear steps to transform your own workplace, whether you lead two people or two hundred thousand. While the Barry-Wehmiller way isn’t easy, it is simple. As the authors put it:"Everyone wants to do better. Trust them. Leaders are everywhere. Find them. People achieve good things, big and small, every day. Celebrate them. Some people wish things were different. Listen to them. Everybody matters. Show them."

Hardcover: 272 pages

Publisher: Portfolio (October 6, 2015)

Language: English

ISBN-10: 1591847796

ISBN-13: 978-1591847793

Product Dimensions: 6.3 x 1 x 9.3 inches

Shipping Weight: 15.2 ounces (View shipping rates and policies)

Average Customer Review: 4.8 out of 5 stars  See all reviews (59 customer reviews)

Best Sellers Rank: #18,955 in Books (See Top 100 in Books) #14 in Books > Business & Money > Business Culture > Ethics #55 in Books > Business & Money > Human Resources > Human Resources & Personnel Management #283 in Books > Business & Money > Processes & Infrastructure

There is a definite energy to the book, and it does make you want to rally to action. However, as an employee of Barry-Wehmiller (BW) whose day-to-day does not resemble the positive stories shown in the book, I found this to be a rather depressing read.When I originally interviewed for BW, I was really drawn in by the promotion of the company as very people-centric, and the ideas of the Guiding Principles of Leadership. However, it only took a short time, after joining the company, to realize that not everyone actually follows the publicized culture.I cannot relate to the tales in the book, since the individual who is supposed to be my “steward,” is closer to the bane of my existence. This individual has made it clear, on multiple occasions, that they view the GPL as naive. They prefer what could be seen as the more standard leadership model: Put-downs, lectures, threats, and micro-managing. I do not feel like a valued member of the company; and have certainly never gone home with any sense of fulfillment. If you are wondering why I would stay with a company if my experience is as I say it is, the answer is quite simple: My experience at Barry-Wehmiller is no different than my experience at any other company. The only real difference is that, at Barry-Wehmiller, I am constantly reminded of how it is supposed to be better.I would not dissuade anyone from reading this book. It is refreshing that it promotes the idea that treating people well and earning a profit are not mutually exclusive. It is also effective in making you want the vision in the book to exist for everyone. In fact, it was reading the book that gave me the motivation to point out that the GPL is not fully realized.

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